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About the Support category
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0
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243
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July 28, 2025
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PM2.5 reading 0 on all devices
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1
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31
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December 25, 2025
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MQTT configuration does not accept a trailing special character in the password
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1
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40
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December 25, 2025
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Replace PMS5003 Sensor Module for AirGradient One
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2
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51
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December 24, 2025
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Sensor disappears on AirGradient Map for all layers except CO₂
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6
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123
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December 22, 2025
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OpenAir Max not reporting data
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31
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2461
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December 22, 2025
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Co2 does not calibrate ?'
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3
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101
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December 21, 2025
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Delivery Time to Germany?
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10
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232
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December 18, 2025
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Power consumption of I-9PSL (AirGradient ONE, 9th Generation)
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3
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96
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December 16, 2025
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New monitor; can't connect to wi-fi on Pixel 6a, Android 16
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2
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65
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December 16, 2025
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5 months of historic data disappeared
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6
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198
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December 11, 2025
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Strange LED combination - Fault ?
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4
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114
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December 11, 2025
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Wrong Temparature in O-1PST Kit
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1
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68
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December 11, 2025
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Front LEDs meaning and (re-)programming
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2
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136
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December 8, 2025
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Portable Airgradient and Airgradient in vehicle cabins
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2
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101
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December 7, 2025
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OpenAir TVOC and NOx readings abruptly stopped
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2
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102
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December 7, 2025
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AirGradient ONE downloading update and reboot loop
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9
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176
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December 7, 2025
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Turn off the wifi?
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2
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101
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December 6, 2025
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PM2.5 - 20250826
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5
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120
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December 4, 2025
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RH off by 10% compared to other hygrometers
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1
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111
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December 3, 2025
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Shipping Time to USA
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3
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166
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December 3, 2025
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How Do You Ensure Stable Power for Air Quality Sensors in Hot Climates Like Dubai?
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1
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135
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December 2, 2025
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Airgradient One intermittently flashing blue
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3
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92
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November 28, 2025
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LED Bar shows wrong CO₂ thresholds after brightness automation
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10
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209
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November 28, 2025
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Is local "pm02Compensated" same as cloud "pm02_corrected"?
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1
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93
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November 27, 2025
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Device disconnect from wifi and didn‘t reconnect automatically
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4
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567
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November 26, 2025
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CO2 levels below 350ppm - how is that possible?
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2
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178
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November 25, 2025
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All reference monitors disappeared from Bangkok map
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4
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187
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November 24, 2025
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Android app login failed
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3
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147
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November 21, 2025
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Leds are suddenly never red after 1000ppm
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3
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97
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November 18, 2025
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