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About the Support category
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0
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476
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July 28, 2025
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Expected sensor MTTF
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6
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143
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June 29, 2026
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Help Us with the Wi-Fi Issue of Firmware 3.6.0
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91
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3926
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June 28, 2026
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PM2.5 readings are randomly spiking for about 5 seconds before going back to nominal levels
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5
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111
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June 24, 2026
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Can you ship the new portable air quality monitor to Mexico City when it is available? Thank you
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7
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496
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June 23, 2026
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Open Air sends nonsense values every 15 minutes
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3
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89
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June 22, 2026
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MQTT Settings Not Reaching All Devices
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11
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2375
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June 22, 2026
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PM2.5, PM1.0, PM10 values '-' after dashboard update
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1
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144
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June 12, 2026
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Airgradient One restarting when Download Logs clicked in debug mode
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1
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96
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June 9, 2026
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Accessing memory during offline mode
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7
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242
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June 8, 2026
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Colour Change on Public Displays?
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1
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94
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June 6, 2026
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Best practice for managing over hundred monitors
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3
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168
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June 4, 2026
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Airgradient Outdoor in Zombie Mode
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8
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272
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May 31, 2026
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Possible server issues?
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29
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680
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May 28, 2026
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TVOC and Nox no longer sending reading?
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7
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232
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May 28, 2026
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Airgradient One - standalone
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34
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693
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May 27, 2026
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Dashboard feature / behavior suggestions
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3
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312
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May 13, 2026
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Server issues 2026/05/11?
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1
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785
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May 11, 2026
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PM2.5 measurement value has suddenly disappeared
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5
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432
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May 5, 2026
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Widget options with Android (multiple locations)
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1
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167
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May 5, 2026
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AirGradient one incorrect reporting lights
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7
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310
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April 22, 2026
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AirGradient DIY v4
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6
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305
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April 21, 2026
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Survey: Help Us Improve the AirGradient Knowledge Base
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10
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424
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April 20, 2026
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The 'day hours' shading in the dashboard charts don't reflect the work hours specified
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8
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283
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April 13, 2026
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Incorrect readings that fluctuate randomly
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4
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252
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April 12, 2026
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Open Air kit assembly - Ribbon Wires reversed on S8
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1
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241
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April 11, 2026
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AirGradient ONE – CO2 Sensor stuck at 0 ppm after forced calibration (SenseAir S8)
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5
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350
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April 8, 2026
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Air Gradient one Dead
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12
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1187
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April 7, 2026
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Configuration error
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3
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214
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April 7, 2026
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Screen died on otherwise working I-9PSL
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6
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247
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April 7, 2026
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