AirGradient Forum

AirGradient Open Air cannot find existing Wifi network

Hello,

last week, one of my AirGradient Open Air suddenly has lost its connection to the local Wifi network. When I connect to it’s Wifi hotspot and go to the Wifi manager, other Wifi networks appear, but no longer the local, strongest Wifi network, whereas my smartphone shows it.

Today, I tried to connect another Open Air to another local Wifi network: Same problem, the local Wifi network does not appear in Wifi manager.

Is there a sudden bug or can other users confirm this?

Hi @lqms, thank you for reporting the issue. Could you please provide more information about the firmware version? Also, did you manage to find the Wi-Fi SSID after several refreshes in the Wi-Fi manager?

I will try to reproduce the issue and discuss it with our firmware engineers. Thank you!

Thank you Tai! In the meantime, I found out that the concerned Wifi networks lost their 2,4 GHz frequency and only delivered 5 GHz, but AirGradient Open Air only supports 2,4 GHz. So I will investigate why 2,4 GHz is no more offered there.