Hi, I am new to airgradient. I bought and installed a Open Air Outdoor Monitor 1-PST (Kit) and integrated it successfully in my Home Assistant installation. I got values for all other sensors but no value at any time for the CO2 sensor. How can I find out the reason for this?
Thank you for any hint and best regards
Michael
Hi @Michael! Welcome to the community!
Could you please submit a support ticket here: https://www.airgradient.com/support/ and provide the serial number from your unit? I’ll do my best to resolve this for you!
I’ve been experiencing the same issue for a few months, affecting both my indoor and outdoor units. It’s completely random and only seems to impact the Co2 sensor. The only fix I’ve found is to power cycle them. Home Assistant, and the indoor screen, show blank values.
This is a known issue. The AirGradient team is working on it.