Hi @tadawson ,
Could you send the log to support and say forward it to me? https://www.airgradient.com/support
Thank you for your time helping.
Done!
Any insights why 3.6.0 and above won’t boot, when 3.4.1 will from the same repo?
3x I-9PSL (Kit) 1x O-1PST (Kit)
Regular Wifi disconnects since the 3.6.0 update. somtimes after ~30mins since last reboot, sometimes after 12h+. It seems to happen more frequent to my O-1PST (Kit) sensor compared to the indoor units - might be releated to my Wifi Mesh setup and that the chances are higher that the outdoor unit will use a repeater rather than the router itself.
the LED on the left is always red, the display shows the “Wifi” disconnected" symbol but the sensors values are constantly updated on the display. My sensors don’t recover from that state, only disconnecting the power helps.
Fritzbox 7590 AX as main router, 2x Fritzbox 1200 AX repeater connected via Ethernet to the router, 1x Fritzbox 1200 repeater operating as Wifi Bridge without Ethernet connection. All running in a Mesh setup with seperate SSIDs for 2.4GHz and 5.0GHz Wifi.
- O-1PST (Kit)
{
"country":"DE",
"pmStandard":"ugm3",
"ledBarMode":"co2",
"abcDays":8,
"tvocLearningOffset":12,
"noxLearningOffset":12,
"mqttBrokerUrl":"",
"temperatureUnit":"c",
"configurationControl":"local",
"postDataToAirGradient":true,
"ledBarBrightness":20,
"displayBrightness":20,
"offlineMode":false,
"httpDomain":"",
"disableCloudConnection":false,
"monitorDisplayCompensatedValues":false,
"model":"O-1PST",
"corrections":{
"pm02":{
"correctionAlgorithm":"epa_2021",
"slr":null
},
"atmp":{
"correctionAlgorithm":"ag_pms5003t_2024",
"slr":null
},
"rhum":{
"correctionAlgorithm":"ag_pms5003t_2024",
"slr":null
}
},
"extendedPmMeasures":false
}
- I-9PSL (Kit) #1
{
"country":"DE",
"pmStandard":"ugm3",
"ledBarMode":"co2",
"abcDays":8,
"tvocLearningOffset":12,
"noxLearningOffset":12,
"mqttBrokerUrl":"",
"httpDomain":"",
"temperatureUnit":"c",
"disableCloudConnection":false,
"configurationControl":"local",
"postDataToAirGradient":true,
"ledBarBrightness":20,
"displayBrightness":20,
"offlineMode":false,
"monitorDisplayCompensatedValues":false,
"model":"I-9PSL-DE",
"corrections":{
"pm02":{
"correctionAlgorithm":"epa_2021",
"slr":null
}
},
"extendedPmMeasures":false
}
- I-9PSL (Kit) #2
{
"country":"DE",
"pmStandard":"ugm3",
"ledBarMode":"co2",
"abcDays":8,
"tvocLearningOffset":12,
"noxLearningOffset":12,
"mqttBrokerUrl":"",
"temperatureUnit":"c",
"configurationControl":"local",
"postDataToAirGradient":true,
"ledBarBrightness":20,
"displayBrightness":20,
"offlineMode":false,
"httpDomain":"",
"disableCloudConnection":false,
"monitorDisplayCompensatedValues":false,
"model":"I-9PSL-DE",
"corrections":{
"pm02":{
"correctionAlgorithm":"epa_2021",
"slr":null
}
},
"extendedPmMeasures":false
}
- I-9PSL (Kit) #3
{
"country":"DE",
"pmStandard":"ugm3",
"ledBarMode":"co2",
"abcDays":8,
"tvocLearningOffset":12,
"noxLearningOffset":12,
"mqttBrokerUrl":"",
"httpDomain":"",
"temperatureUnit":"c",
"disableCloudConnection":false,
"configurationControl":"local",
"postDataToAirGradient":true,
"ledBarBrightness":20,
"displayBrightness":20,
"offlineMode":false,
"monitorDisplayCompensatedValues":false,
"model":"I-9PSL-DE",
"corrections":{
"pm02":{
"correctionAlgorithm":"epa_2021",
"slr":null
}
},
"extendedPmMeasures":false
}
I’m running a FritzBox Mesh with separated SSIDs for the 2.4GHz and 5GHz bands.
FritzBox Mesh setup: Fritzbox 7590 AX as main router, 2x Fritzbox 1200 AX repeater connected via Ethernet to the router, 1x Fritzbox 1200 repeater operating as Wifi Bridge without Ethernet connection.
I use static IPs assigned via the DHCP server of my FritzBox router for some WiFi network devices. I tried static and dynamic IP addresses for my Airgradient sensors and the disconnects do happen for both scenarios.
All of my four sensors are connected to the AirGradient dashboard, which regularly report them as offline via email.
All four sensors are connected to my HA instance. All are using a local configuration source as per default setting of the HA integration. I also tried to switch them to cloud configuration but this didn’t result in any changes regarding the WiFi disconnect issue.
Downgrading the firmware to 3.4.1 via the AirGradient Dashboard fixes the disconnect issues.
Also on a sidenote: I had a I-9PSL (Kit) sensor connected to my PC running the Online Debug Tool for about ~12h per day for three days total. While the Online Debug Tool was running no WiFi disconnects did occour - when my PC was in standby and did only deliver power via USB to the sensor the disconnects did happen again.
1 Like
About a week ago, I was having persistent offline errors after I turned on my ASUS RT_AX86U wireless router’s WiFi Agile Multiband feature. More often on the outdoor, O-1PST, than the I-9PSL-DE. I attributed the difference with the sub-freezing temperatures in the Chicago region at the time. Both are firmware 3.6.0.
Neither has gone offline since I turned WiFi Agile Multiband off.
1 Like
Hi everyone who has experienced the issue of the 3.6.0 @gis @tadawson @jmaguire @tom_shell @gianfranco.bottini @MarKusTech @pret79 @ynoterdep ,
We are testing FW 3.6.2 which potentially fixes the issue of 3.6.0.
We would appreciate it if you could help us test the 3.6.2 to see if the issue persists or is completely fixed.
If you are interested, please let us know your ‘Place ID’ via our support form: https://www.airgradient.com/support
Please also refer to this reply in your support ticket.
How to see your Place ID?: Go to your AirGradient Dashboard > General Settings > Place [as shown in the below image]
We will enable the 3.6.2 on your AirGradient Dashboard, so you can select and update your monitors to 3.6.2.
For those who don’t use the AirGradient Dashboard, please feel free to contact us via the support form mentioned above and request the firmware file so you can flash it to your monitors.
Thank you!
Sent, and I am also working with Samuel with another test build. Forgot to mention this discussion though. It entered as ticket 27890.
1 Like
Thank you, @tadawson. I really appreciate your help.
Please don’t worry about mentioning this discussion.
I am currently conducting a preliminary test of the basic functionalities of the FW 3.6.2 to make sure it works properly and does not pose any other new issues. Then we will roll out 3.6.2 to you (and those who would like to test this with us).
Thank you.
NP! In the meantime, I’m going to get the test branch build Samuel sent me loaded in the morning as well.
1 Like
Sent, I downgraded to FW 3.4.1 and had no issues since then, I’ll be glad to test FW 3.6.2
Thank you
1 Like
FYI, the test build sent to me by Samuel (which appears identical to that discussed here) does appear to resolve the problem. I went red on AP drop, but recovered WiFi to purple state for about 60 seconds, and then back up and online.
Logging did show recovery attempts, unlike the logging fr0m 3.6.0.
The logs were sent in on 27865 to Samuel if anyone else wants to find them.
It shows at Version 3.6.1-1 at boot, but oddly does not display a version via the dashboard.
I’m going to let this run for a bit and see what transpires.