AirGradient Forum

SGP41 not found after a power cycle

Support
#1

After power cycling my AirGradient ONE, I am no longer getting and PM, NOx, and VOC measurements. CO2, humidity, and temperature are fine. I saw a brief message on the screen as it booted up saying that the SGP41 was not found.

I’ve power cycled it several times, and I get the same results. I’m on the 3.6.0 firmware.

Any ideas, or did the sensor go bad?

#2

Hi @Don_Allingham! Can you please take a log here: Online Debug and send it in via our support form? https://www.airgradient.com/support/