AirGradient Forum

SGP41 not found after a power cycle

After power cycling my AirGradient ONE, I am no longer getting and PM, NOx, and VOC measurements. CO2, humidity, and temperature are fine. I saw a brief message on the screen as it booted up saying that the SGP41 was not found.

I’ve power cycled it several times, and I get the same results. I’m on the 3.6.0 firmware.

Any ideas, or did the sensor go bad?

Hi @Don_Allingham! Can you please take a log here: Online Debug and send it in via our support form? https://www.airgradient.com/support/

I left it unplugged for a couple of hours and plugged it back in, and the error went away. I’ll keep monitoring this, and if it repeats again, I’ll send in the logs.

1 Like

Having the same issue after upgrading from 3.4.1 to 3.6.2

[ 7194][E][Wire.cpp:513] requestFrom(): i2cRead returned Error -1
Init SGP41 failure

Hi there!

Can you please take a log here: Online Debug and send it in via our support form? https://www.airgradient.com/support/

This will help see the issue in detail. Also please mention whether this was an assembled unit or a DIY kit when you submit the ticket. Thanks!