As of about 5:40 AM (US Central time), both my indoor and outdoor monitors dropped offline, and have been showing brief intermittent contact as shown on the dashboard. The network is up and running at about 850MBit speed, and both are up. (Indoor showing purple). Is AG having a server issue, by chance?
Ditto here - my two indoor and one outdoor AGs. Purple light on indoor. From the same time (10:40 UK).
As expected, working fine on HA.
Same for all of my I-9PSL (Kit) and O-1PST (Kit) devices.
Same here from about 11:40 Uhr (German time), several O-1PST devices at different places, Wifi stable at all places.
Same here - outdoor monitor noted intermittenly offline around 5:40 AM (US Central time) and indoor monitor had purple light.
Purple light was out at 9:35 AM (US Central time) and outdoor monitor showed as online.
Looks like I have been stable now for a bit as well.
Same boat here. Tried to post a similar topic about an hour ago. Power cycled, reconnected to wifi (all good, and 2.4ghz), and firmware is up to date, but still solid blue/purple in upper left corner.
I am seeing the same, also at about 05:40 PDT. There is no network issue locally, as I can ping the AG and retrieve data in Home Assistant.
There is also no issue locally with internet connectivity
Same here. Two devices at different locations went offline about three hours ago. Wifi and internet at both locations is fine.
Same, likely a server issue since the device itself is reporting readings on the console.
Hi all,
Thanks for the reports!
There was a technical incident on our data centre service provider’s side related to the load balancer. This is what caused monitors to appear offline or send data only intermittently to the AirGradient server, even though the devices themselves were still running and connected locally.
The issue has now been addressed, and monitors have recovered. We are continuing to monitor the situation to make sure the connection remains stable.
In most cases, no action should be needed and monitors should recover automatically.
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