Hi! Recently, the PM2.5 measurement value has suddenly disappeared from the AirGradient Open Air. Everything was fine a few days ago. A power cycle does not help. Only this measurement value is missing. What could be the reason for this?
Monitor: O-1PST
FW: 3.6.2
Hi there! Please create a support ticket via the Contact Us button here: https://www.airgradient.com/support/
Please include a log file from the unit: Knowledge Base
Hi! Same problem here, how did you solved it?
Hi @honzakuchar! We’ll need a log file from your unit to look deeper. Please create a support ticket via the Contact Us button here: https://www.airgradient.com/support/
Thanks! Created the ticket at the approx same time yeasterday. Please, let me know, next steps. 
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Hi @honzakuchar, thanks for reaching out to us. I believe Altair has replied to your ticket this morning. Please feel free to let us know if you still encounter the issue. Thanks!