AirGradient Forum

European distributor

#81

Hello, would it be possible to add the DHL option for Romania as well? Thank you!

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#82

Hi @hht , please let me pass this on to @Ethan_AirGradient, and we’ll give you an update. Thank you!

#83

Hi @hht, @Altair_AirGradient has added Romania to the list.

#84

Hello, can you add DHL option for Lithuania? Thank you.

#85

Hi @asomkin , welcome to our community. Let me ask @Altair_AirGradient to help us with this and we’ll let you know the update. Thanks!

#86

Hi @asomkin! Lithuania shipments are now going out DDP via DHL. You should see the same in the online shop.

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#87

Hello guys,

I have an issue here. When I ordered lastly, I reported all was OK, no extra costs.
This time, 25000 HUF, extra cost because of DHL…it is like 80 USD…Please check why this cost arise, and what can you do. It is not a good deal.

#88

Hi @Szilard_Nemeth, please let me check this with the team, and we will get back to you. Thank you.

#89

Hi @Szilard_Nemeth, I have discussed this with my team.

That was because we turned on DDP (Delivered Duty Paid) shipping, as customers requested that they prefer to know the total landed cost. So currently, orders shipped via DHL have taxes prepaid.

#90

Hello! Can you add a DDP option for Cyprus? Thank you.

#91

Hi @Aleks, thank you for your request. Please let me pass this on to @Altair_AirGradient. We will let you know when there’s an update. Thank you!

1 Like
#92

Hi @Aleks - DDP option for Cyprus is now active.

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#93

Hi, any chance to get Slovenia on the list as well, please?

#94

Hi @Astek81, welcome to our community! Let me ask @Altair_AirGradient to help you with this. We will let you know when there is an update. Thanks!

1 Like