Hi @chris_bernhardt, thank you for sharing! I understand how it feels to keep waiting. We are deeply sorry about the delay. We will let you know as soon as it is shipped. Thank you for your understanding!
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Hi AirGradient Team,
I pre-ordered the AirGradient Go on April 2nd.
I am very excited about this portable monitor and have been following your recent progress updates.
Could you please share the current estimated shipping schedule or timeline for early April pre-orders?
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AirGradient community - I think I’m starting to see why AG team did not post the update in the forum that shipping had started.
I can see no commitment nor suggestion that shipments would be based on order date or any other “ranking” of who “should” get theirs first. Part of pre-ordering is accepting uncertainty. Making stuff is hard, especially quality stuff. I kindly suggest not bothering the team with “where is my order” until and if they communicate, we’ve completed all the pre-shipments. This is part of why I didn’t pre-order. I’m not trying to be scoldy and I understand the frustration, but I think some consideration for the nature of pre-ordering is gracious to the team that is bringing amazing products to market in a non-mercenary, non-capitalistic, open way. They’re not going to say it because their support is as gracious - so I will.
And all that said - I recognize that English may not be native language for some and I know when I speak in tongues other than mine, I can come off blunter than I intend. So I’m not suggesting anyone is being intentionally impatient.
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The guides are both clear and visually appealing. Looking forward and thanks for sharing.
Thanks @Ramon! These are still the first versions, we look forward to improving them with everyone’s feedback!
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Hi Tai, when it ships will we receive an email notification, to know to expect it? Am going to be traveling a fair bit in the next few weeks so would be good to be warned in advance that a package will be arriving. Thanks!
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Hi again @Bangkokdi! Yes, we will notify you as soon as your AirGradient Go order is shipped. Hope you’ll have a cool trip!