Hi everyone,
Has anyone heard anything about the AirGradient Go shipping dates? Still on track?
The latest info was that pre-orders would ship by the end of June 2026, but I haven’t seen a new update since the May post. I also emailed AirGradient regarding features, but haven’t received a reply yet.
Hi @Ramon, welcome to our community!
For the AirGradient Go, I am going to visit our PCB supplier today near Bangkok, and help them with the test procedure. If we find no issues, the component will be sent via air cargo (so it will be super fast) to our factory/office in Chiang Mai. And we should be able to ship from Chiang Mai shortly after that to our customers. We are doing our best to keep everything on track.
Regarding your email, I will let the support team know, and we’ll reply to you soon.
Thank you!
Thanks a lot for the quick reply. Looking forward to this product!
I am excited to see the production version of the Go as well!
Here’s a photo from today’s visit (LED parts). It seems everything is still on track.
Hi @Ramon! I couldn’t locate your support ticket - perhaps it didn’t come through. Could you provide the ticket number from the ticket submission acknowledgement email? That would make it easier to locate it.
I believe I had some questions regarding the E-ink display. If there will be an option to manually trigger a display refresh (for example by pressing a button). I understand the value of longer refresh intervals for battery life, but I could imagine occasionally wanting to force an immediate update without changing the normal refresh settings.
No need to respond to the ticket. I will leave this specific question here. Product looks amazing. Thanks for updating!
Hi @Ramon, besides the routine e-paper refresh, you can push the lock/unlock button (when locked, the touch buttons will not be responsive) at the bottom of the AirGradient Go to force refresh it.
Appreciate the clear explanation. It already looks really cool btw.
Exactly, it does! The production version will be a bit different from the unit I showed in the above pictures. The up/down (left/right) button will be in the same column on the left of the screen for a more intuitive experience.
Production-wise, last Saturday I tested by flashing firmware and connecting all the components (e-paper display, touch button, LED panel, and PM sensor) to some freshly baked mainboards at the factory, and they worked as expected.
Hi @Ramon, I’d like to inform you that our PCB assembler in Bangkok was much slower than we expected. We are doing our best to complete all of these processes as soon as possible without compromising quality control.
Here’s the message from our CEO (Achim)
Our PCB assembler in Bangkok was much slower than expected and Tai from our team actually went there everyday to observe the production.
Today, we are getting the first assembled PCBs to our office and will then assemble the whole units, test and ship them. I would then expect the first units to ship next week.
I am sorry for that delay.
Hi @Tai_AirGradient, thanks for your latest updates. I’m eagerly awaiting the product, having pre-ordered it in April.
No problem! These things happen throughout the process. I appreciate the updates.
@Alan_Ng @Ramon, thank you so much for your understanding. We are working our best to speed up the process. We’ll keep you updated when we have an update. Thanks again guys!
Congratulations to the AirGradient team for shipping the first batch of Go! I saw that news on the product page.
It also seems like the product pictures were updated and that a clear outer case was retained, is that so? It looks great! As does the carry bag. Functional yet stylish.
I opted not to pre-order but am eager to hear people’s experiences and feel pretty confident I’ll be wanting one in the next year. Right now my portable is a Temtop LKC-1000S+ and it’s better than nothing but much less capable than the Go, with little support / community and not much cheaper.
Do you know if any of the units have shipped yet?
Hi @ivanz, welcome to our community! We already shipped 100+ units to our customers, and more are on the way. We expect to fulfill all the remaining pre-orders in mid-August.
@makingmark thank you! We have been trying our best to ship them to our customers as fast as possible (even though we experienced some delays). The rest will be shipped in the coming months.
Regarding your question about the clear outer case, yes, as you can see in the photo. This is the real production unit that we shipped in the first batch.
Just for reference: mine was ordered on the 26th of May and has not been shipped yet.
@Ramon thank you for sharing the information with our community! We are genuinely sorry for the delay. We will do our best to make sure it’s shipped to you and all the remaining pre-orders as soon as possible.
Thank you all of you for your support.
In the meantime, you might want to check out the AirGradient Go documentations we have added here https://www.airgradient.com/support, just search for “Go”.
I ordered as soon as I heard about it on March 14. They haven’t shipped mine yet .
