Hi, I received the outdoor device today, I plugged it into the power outlet and at first it showed me the option to connect to Wi-Fi but after a few seconds it stopped, it also doesn’t let me connect to Wi-Fi through the scanner, more than that after I plug it into the socket it flashes 5 or 4 times in a row and stop for 5 seconds for 7 rounds, then stops flashing completely, and in addition it seems that there is a short circuit (I bought the ready-made kit) and the short continues to flash even after the light stops Blinking (makes sense) Is this something normal or should it be replaced?
I also tried with several cables and in all of them its showed the same thing.
A picture of the short and the light flashing together
The “short” is the orange LED in the CO2 sensor. This is normal.
I am pretty sure your device works. Please send a message via our support form and then somebody from the team will help you.
but the wifi also not turn on, but i hope u right