AirGradient Forum

Trying to Add New Alarm... but bouncing back error

I decided to play with Alarms, and created one without issue.
Then went to try to make another, and get an error when I go to Save it. “It seems like something is wrong on the server. Please try again later.”

Is there a limit to the number of Alarms one can make?
The monitor is online and no server issues seem to exit. I ran into this error yesterday, and again today.

Hi @wsm! Could you provide a screenshot of the error and the email address associated with your dashboard account?

You can send it via the support form: https://www.airgradient.com/support/

We’ll investigate this for you.

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Hi @wsm,

As @Altair_AirGradient mentioned, please reach out to us. There is a limit of 2 alarms per dashboard (with no preimum monitors), so you should be able to create at least one more alarm. With premium (which is free for the first year or if your monitor is reporting data publicly), this limit is increased.

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thanks for the quick replies.
of course when i attempt to create an Alarm this morning, it lets me! ha
no issue “solved,” i guess.