Sensor not showing up on map

Software integrations
#1

Sensor is not showing up on air gradient map after 24 hours. Sensor is reporting data to dashboard perfectly and I have set sensor to public and include in reporting. What else should I do to share sensor data on map ? Thank you.

1 Like
#2

I have the same issue whit my outdoor monitor.

#3

@Marc @Larsbo please send me a PM with your place Id. You can see the place Id with this link.

https://app.airgradient.com/settings/user

#4

Hi - my place id is 1915.
Lopez Island, WA, USA.

#5

@Marc @Larsbo I can see the data.
Please post the link of the map.airgradient.com that you use. Does the URL include a token?

#6

Here is the url I use for the map view

https://map.airgradient.com/?zoom=13&lat=48.563&long=-122.898&org=ag&token=null

#7

How to do add the correct token ? Sorry

#8

Here is my url :
https://map.airgradient.com/?zoom=13&lat=45.511&long=-75.742&org=ag&token=null

What is a token and how to ad it

#9

@Marc @Larsbo Where did you find that link?
Here is the correct one with token:

https://map.airgradient.com/?zoom=3&lat=-29.305&long=81.644&org=ag&token=64494818-0d4b-4363-ae7b-4e4406873c6c

#10

Similar story for me, place id 1926

I’ve gotten to the map by googling “air gradient map” and zooming in, no token in the URL that way:
https://map.airgradient.com/?zoom=14&lat=42.324&long=-71.07&org=ag&token=null

#11

I wasn’t aware it is indexed with google already. We will fix it in the coming days with another update.

#12

I had the same problem: I couldn’t figure out how to show my friends my sensor data. I eventually found this forum post and specifically this link, but what’s going on here? What’s this magic token here, and why do we need it? Am I supposed to find this somewhere in the app dashboard?

#13

The map is currently in a transition phase. We hope to have a new and much better version online soon.

By the way, it’s an open source project now. If you are interested to participate please get in touch.

#14

Sorry to revive an old post, curious how to generate a token as well.

My place ID is 3772 - Rochester, NY, USA

#15

Dear Team and Achim_AirGradient, my outdoor Sensors are not showing up on air gradient map. Sensors are not reporting data to dashboard and I have set sensor to public and include in reporting. What else should I do to share sensors data on map and to have the data to dashboard? Thank you.

#16

If you cannot see the data in the dashboard it could be a connection issue. Bring the monitor close to your WiFi router, power cycle it and see if it reconnects.

#17

Thanks for your response. However, I relocated one of the three sensors I installed, but I can neither see them on air gradient map, nor have the data to dashboard. Any additional support to fix this?

#18

Please contact me through our support form and we can arrange a trouble shooting call.
https://www.airgradient.com/support/