AirGradient Forum

Purchase of Kits for the UK

Hi has anyone ordered the PRO kit and had it delivered to the UK. I am trying to find out how much I will be charged on top of the purchase price when it arrives here.

Anyone had one delivered to the UK?

Are there any UK sources for these kits? I am after 2.

TIA

There is no UK source for the kits.

In general as per current UK import duties, air quality monitoring devices should be customs free but you need to pay VAT.

OK Thanks I have now ordered 2 pro kits.

Hello @wytco0 , can you update whether you got charged VAT (and any other fees) on you order? Many thanks.

I ordered one and didn’t pay any extra charges.

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Just updating with my experience, in case it helps anyone.

I ordered 3 kits for the UK and had to pay about £52 (USD 67) extra in VAT and admin fees. I also ordered 2 kits for delivery in Austria and didn’t have to pay any extra charges.

UK delivery
At the end of January I ordered an AG One. Delivery was quick - 10 days including the order and delivery dates.

I recently ordered the AG One kit, again with quick delivery - 9 days including the order and delivery dates.

I was assuming that I’d have to pay VAT and the VAT collection charges (no custom duties), to be paid for before delivery. However there were no charges to pay on either of them. I’m not sure why. If buying an AG for UK delivery, it is probably best to mentally prepare for the fact that there will be VAT to pay at 20% of the total price (AG + $25 p&p) paid. Luckily delivery to the UK is via Thai post and Royal Mail and RM only charge £8 for collecting, unlike the high collection fees that other carriers may charge.

I was originally wary of buying the AGs from abroad for the following reason (in this order):

  1. Potentially no viable guarantee or expensive returns if the AG was faulty (understandably, there is no guarantee for the kit)
  2. Uncertainty about the amount of additional charges before delivery
  3. Delivery time

In the end, I decided to go ahead with the first order as I really preferred the AG over any other make. I was quite happy with the result. Not paying extra charges was a win, but at least I know what the charges would be as they would be VAT + £8 for the RM fee.