Outdoor Monitor O-1PST Kit - Missing PM sensor cable

Hello all,

I just received my brand new Outdoor Monitor O-1PST Kit and I’ve started assembling it however came to an abrupt halt once I discovered that one of the cables is missing from the package. The S8 came with it’s JST 8 cable already attached, and the other JST 8 used to connect the PM8 sensor to the board is missing from the package.

Strangely enough the package I received was intact and had no signs of being tampered with, so it couldn’t have fallen off or anything.

Has anyone else experienced this? Is there a way to source this cable from Amazon or something similar? Can I have a schematic to try and build it myself? It’s a bit frustrating to wait 3 weeks to have this delivered at my door only to not be able to use if because of such an issue.

Many thanks!

Sorry for that. Please contact our support team and we will send you the missing cable.

Thanks for replying! I have already raised the issue with support (#22116) and I am waiting for their input.

Looking forward to a speedy resolution.

Cheers!