AirGradient Forum

IQAir station intermittently stops updating while OpenAQ shows continuous data

Hi everyone,

I’m experiencing a recurring issue with my AirGradient station:

Station name: Manthana 2 Bangna KM.7
Location: Thailand

Issue:
The station appears on IQAir and updates normally for about 24 hours, then stops updating again (e.g., last update shown was 05:00 Feb 21).

However:
• The device is online
• PM2.5 calibration is set to Raw Data
• AirGradient dashboard shows continuous readings
• OpenAQ shows continuous data with no gaps or null values

There are no visible spikes or abnormal patterns in the PM2.5 data before IQAir stops updating.

After contacting IQAir, the station resumed once, but then stopped again the next day at a similar time (around 05:00).

This makes me suspect a recurring ingestion or mapping issue on the IQAir side — but I’d like to confirm whether anyone else has experienced something similar with AirGradient → IQAir integration.

Has anyone encountered intermittent IQAir updates despite clean continuous data on OpenAQ?

Any suggestions would be appreciated.

Thank you :pray:

Hi @zwebeck - this does sound like an IQAir side issue but would be good to know if anyone else in the community has seen something similar.

OpenAQ

IQAir