Confused by Green and Purple Lights on AirGradient One

Components
#1

Hi all,

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I purchased an AirGradient One device three days ago and noticed that, at times, a single purple light appears, even though the device only displays a single green dot. Does anyone know if this is a sign of a faulty device, or could it mean something else? Any advice would be appreciated!

One green plus one purple light on AirGradient One
#2

The purple light means that the connection to our sever is not stable.

We have started to migrate our database to much better servers and this should rectify this issue. I expect this migration to be completed in around two weeks.

#3

Sounds good. Thanks a lot!