Hi Samuel,
Haven’t been able to get my AG One to update over the air automatically.
Also can’t find 3.3.7 on the firmware page, still showing 3.3.6
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Ditto.
Though, he said “today” and technically there are three hours left in “today” if you assume they are based in Thailand.
We are having some technical issues getting the firmware blob into our website flasher but working on it. I hope it will be available soon.
Missed today by a few hours
Hi all, any updates on the availability of the new firmware?
3.3.6 says up to date and continues to boot loop for me. Never attempting to update to 3.3.7
I saw mine updating about 2 hours ago and I’m now running
Firmware Version: 3.3.7
Returned AG One to Online mode, still on the reboot loop of death, re flashed with 3.3.6 just in case, issue continues.
Hi @everyone,
Just like Achim said, we have a problem right now to add the new firmware on our website flasher. But latest automatic firmware update already available for 3.3.7. Make sure you set firmware version on our dashboard to 3.3.7
Hi @Technologyman00 , are you using either prometheus or disable cloud connection on the wifi manager portal?
I use the homeassistant integration, but it’s currently disabled. I have tried both blocking online and not. Doesn’t seem to change anything
Edit: Reflashing this morning to 3.3.6 seems to have allowed it to update to 3.3.7 and fix the problems.
Same situation.
Try this link, goto domain /documentation/factory/
Working as expected, looks like the firmware page hasn’t been updated yet.
It seemed to randomly work this morning after I reflashed it
Cool beans, sorry, just noticed your edit.
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Something broke, it happens.
No one rushed into the fire without a hose, time taken, good result.
Been a week. Web flasher is still down?
Can confirm, the issue has been resolved, both indoor and outdoor units updated and metrics scraping from Prometheus works now.
I’ll just add my experience for the record.
browser update to 3.3.6 failed part way through it just stuck around 55% and that was it. No error message. Tried a couple more time and it stopped at different %. Then tried with the sw boot button (press prior to connecting power then release after) and after a couple of failed attempts it said it was successful but it wasn’t. The console log showed it trapped in a boot loop and the display/leds did not light up. Tried again with 3.0.8 with the same result.
Then found a thread that suggested trying different cable and usb port. Did exactly the same steps again with 3.0.8 using a USBC-C cable from the USB-C port (on MacMini) and this time it worked.
Hi,
Can you please update this page AirGradient ONE (I-9PSL) and Open Air (O-1PST) Firmware Versions and provide a direct way to flash to 3.3.7 from there. It still only provides 3.3.6.
I’m stuck on 3.0.8 as the automatic update to latest version through the dashboard doesn’t seem to be working. If I try to manually update to 3.3.6, I get stuck in the restart loop.
Thanks
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Yeah same question. What is going on here? Has the Air Gradient team given up on the web flasher? The problem still exists in the 3.3.6 firmware. I’m stuck in a bootloop. The device doesn’t have a chance to auto-update before it crashes.
[11:08:55]Success create networking task
[11:09:03]Firmware update starting…
[11:09:03]New firmware:
[11:09:06][OTAWifi] Info: Image size 1731344 bytes
[11:09:06]OTA progress: 0
[11:09:06]Firmware update: 0%
[11:09:07]OTA progress: 1
[11:09:07]Firmware update: 1%
[11:09:07]OTA progress: 1
[11:09:07]Firmware update: 1%
[11:09:07]OTA progress: 2
[11:09:07]Firmware update: 2%
[11:09:09]Guru Meditation Error: Core 0 panic’ed (Load access fault). Exception was unhandled.
[11:09:09]
[11:09:09]Core 0 register dump:
[11:09:09]MEPC : 0x4202d16e RA : 0x42004aa2 SP : 0x3fcb3790 GP : 0x3fc8e800
[11:09:09]TP : 0x3fc6e80c T0 : 0x4005890e T1 : 0x0000000f T2 : 0x73736563
[11:09:09]S0/FP : 0x3fc920dc S1 : 0x3c14f000 A0 : 0x00000000 A1 : 0x00000000
[11:09:09]A2 : 0x00000001 A3 : 0x00000000 A4 : 0x00000000 A5 : 0x00000080
[11:09:09]A6 : 0x7266206e A7 : 0x6f697461 S2 : 0x3c159000 S3 : 0x3c133000
[11:09:09]S4 : 0x4200bf64 S5 : 0x00000000 S6 : 0x00000000 S7 : 0x3fcb387c
[11:09:09]S8 : 0x00000000 S9 : 0x00000000 S10 : 0x00000000 S11 : 0x00000000
[11:09:09]T3 : 0x666e6f63 T4 : 0x20737469 T5 : 0x20686374 T6 : 0x65662079
[11:09:09]MSTATUS : 0x00001881 MTVEC : 0x40380001 MCAUSE : 0x00000005 MTVAL : 0x00000041
[11:09:09]MHARTID : 0x00000000
[11:09:09]
[11:09:09]Stack memory:
[11:09:09]3fcb3790: 0x3fc93144 0x00000000 0x00000000 0x4206c31c 0x3fcb4a9c 0x3fcb4e08 0x3fc91f8c 0x3fcb37bc
[11:09:09]3fcb37b0: 0x3fcb387c 0x3fcESP-ROM:esp32c3-api1-20210207
If I flash back to 3.0.8, there is no automatic update apparently. So I’m quite stuck until you guys either fix the web flasher, or post the .bin file somewhere for me to manually flash.
EDIT: After messing around with this for another hour. I saw at the very bottom of the firmware page there is an “experimental” old firmware 3.1.0. This is new enough to have OTA functionality in it. I was able to flash this, and then the device successfully updated and stopped core dumping.
Point to the Air Gradient team still stands. You guys really need to remove 3.3.6 from your website, because at least for some of us, it is extremely broken and therefore shouldn’t be available for me to install as the most recent update. If you’re not going to keep the web flasher going, you should at least post the .bin files so that users can grab them and install them themselves.
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@airhokie - 3.3.8 is available through web flasher (internally, it still shows up as 3.3.7 but seems to be working).
Thanks Airgradient team!
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